Welcome to

Tribunal for Consumer Claims Malaysia

The Tribunal For Consumer claims is an independent body established under Section 85, Part XII of The Consumer Protection Act 1999. The Tribunal operates under the Ministry of Domestic Trade and Consumer Affairs. The primary objective of established to provide an alternative apart from the civil courts for consumers to claim losses in respect of goods purchased or services acquired from traders or service providers in a SIMPLE, CHEAP and FAST manner.

Who Is A Consumer?

Generally, a consumer means a person who buys goods and services for his personal use or for domestic or household purpose.